General Data Protection Regulation (GDPR)
Privacy Policy for Ray Shiels Natural Wood Limited trading as Shiels & Co.
At Shiels & Co. are committed to protecting and respecting your privacy. In this privacy policy, we explain how we use any personal information we collect about you when you use this website and our wider services:
1. Terms used in this policy
2. Types of information
2.1 Purposes for which we hold your Information
3. Cookies
4. Disclosure of Information to Third Parties
5. Marketing
6. Access to your information, correction and deletion-your rights
7. How long will we hold your data for
8. Complaints
9. Updating, Verifying and Deleting Personal Data
10. Changes to the Website Privacy Policy
11.Terms of Use
12. How to contact us
1. Terms used in this policy
Shiels & Co. respect your right to privacy and comply with our obligations under the Data Protection Act 1988 and Data Protection (Amendment) Act 2003. The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website. If you are not happy with this Website Privacy Policy you should not use this website.
Any changes to this policy will be posted here. By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.
Data Controller means the person or organisation who determines the purposes for which and the manner in which any personal data is processed.
The Data Controller Ray Shiels Natural Wood Ltd, trading as Shiels & Co.
Our Data Protection Officer can be contacted at email: info@shielsandco.ie
Data Processor means a person or organisation which processes personal data for the Data Controller. Data Processing is any activity that involves the use of Personal Data.
2. Types of Information Collected
We may collect information from you when you visit this site or fill in an online enquiry form. We may also collect information you give us over the telephone or in written or other communications. We retain two types of information:
Personal Data
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number. Such information is collected from you only if you voluntarily submit it to us.
Non-Personal Data
Like most websites, we gather statistical and other analytical information collected on all visitors to our website. This Non-Personal Data is collected on an aggregate basis only and comprises information that cannot be used to identify or contact you. This may include demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
2.1 Purposes for which we hold your Information
Personal Data
We will process any Personal Data you provide to us for the sole purposes of responding to any communications you might send to us.
Non-Personal Data
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
Website usage information is collected using cookies.
3. Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is then used to track visitor use of the website and to create statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
Google Analytics
We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
4. Disclosure of Information to Third Parties
We will not disclose your Personal Data to third parties unless you have specifically consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements). We will not disclose your Personal Data to any third party for the purposes of advertising, direct marketing, or any other commercial activities. The only other time we will disclose your Personal Data is if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement. Our website contains links to other websites. However, this privacy policy only applies to this website so when you link to other websites you should read their own privacy policy.
5. Marketing
We would like to send you information about services and products of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email info@shielsandco.ie
6. Access to your information, correction and deletion- your rights
The GDPR grants you the right to access particular Personal Data that we hold about you. You therefore have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:Rathmiles, Killenard, Co. Laois, R32EY86.
We shall respond promptly to any such request and in any event, within one month from the point of receiving the request and all necessary information from you. In certain circumstances, we may make a small charge for this service. Our formal response will include details of the Personal Data we hold about you, including the following:
•Sources from which we acquired the information;
•The purposes for Processing; and
•The persons or entities with whom we are sharing the information.
You also have the right to receive your Personal Data in a structured, commonly used and machine readable format and have the right to ask us to transmit it to another controller if technically possible.
We want to make sure that your Personal Data is accurate and up to date. You may ask us to correct or remove without delay any information about you that you think is inaccurate by emailing us at info@shielsandco.ie or writing to us at the above address.
You have the right to seek a restriction of the processing of your Personal Data in certain circumstances. Further, you have the right to lodge an objection if you feel that one of the grounds relating to your particular situation apply. When you exercise your right to object, we must stop any processing unless we can show compelling legitimate grounds for the Processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
Should you wish for us to completely delete all information that we hold about you, you should please contact the Data Protection Officer, who can be contacted at info@shielsandco.ie.
7. How long will we hold your data for?
We only hold your data for as long as necessary to deliver your goods or services and therefore fulfil our services to you, taking into account our need to meet any legal, statutory and regulatory obligations with which we are bound to comply.
You will have the opportunity to opt out or update or delete Personal Data at any point should you need to do so and details are set out in this policy as to how to achieve this.
Our need to use your personal information will be reassessed on a regular basis and we will dispose of Personal Data which we no longer require.
8. Complaints
If you feel that your personal data has been processed in a way that does not comply with the GDPR, you have a specific right to lodge a complaint with the relevant supervisory authority. The supervisory authority will then inform you of the progress and outcome of your complaint.
9. Updating, Verifying and Deleting Personal Data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Act 1988 and Data Protection (Amendment) Act 2003 we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email your request to us at info@shielsandco.ie
WordPress
Our website runs the popular WordPress CMS and cookies are used to store basic data on your interactions with our website.
10. Changes to the Website Privacy Policy
Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner. This Privacy policy was last updated 21.05.2018.
11.Terms of Use
Copyright in the design of and material on this website is owned by or licensed to Shiels & Co., unless stated to the contrary. The content of the website may not otherwise be copied, or stored in any electronic retrieval system, or incorporated into any other website, publication or other work in any form without the prior written consent of Shiels & Co.
12. How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
•By email: info@shielsandco.ie